Who We Are
We are a team of Marketing, Technology, Data and Analytics leaders who have worked together for over a decade, and created solutions for some of the most recognizable companies in the world like GM, Canon, CapitalOne, Dell, Humana, L'Oreal, Morgan Stanley, and more.
We started MTS to return to what matters most to us: Making an impact on our clients day-to-day lives.
As we advanced in our careers we built companies, divisions and capabilities. Now, as MAKE Technology Solutions, we’re disrupting the industry with our groundbreaking solutions and business ideas. Our technology has already been recognized by market leaders and our scalable business model is setting the trend for industry standards.
Meet The Leadership Team
Team
Our Team of Consultants and Partners
At MAKE Technology Solutions, Inc., our team is composed of innovative minds committed to delivering cutting-edge Marketing, and MarTech solutions. Some are full-time, some are part-time, and some are partners. Together, we are flexible, meet the client where they are to drive success and foster client growth across industries.
Founder, President,
Don Gregoire
Don brings over 25 years of experience bridging business vision with technology solutions. Drawing on experience from Harvard Pilgrim Healthcare, Blue Cross Blue Shield, State Street Financial and Merkle, as well as three separate startup ventures, Don leads the MTS solutioning function.
Co-Founder and Executive Advisor
Lance Williams
Two brothers, David and Lance Williams, built Merkle into a multi-billion dollar agency. Lance was the brains behind the technology business. Lance draws upon his vast experience building enterprise solutions as well as client relationships to lead MTS's technology and business strategy.
Vice President, Contracting and Sales Operations
Ron Wilson
One of MTS's founding members, Ron leads our sales operations practice after having spent over 30 years leading both large scale sales organizations as well as startups.
Vice President, Architecture and MarTech Solutions
Kurt Gottzandt
Kurt is a veteran marketing technology architect, senior consultant, and key leadership figure with deep expertise in optimizing platform and data-driven customer experiences. He excels at providing seamless, end-to-end alignment from the C-suite vision down to developer-level execution, ensuring complex MarTech strategies are successfully delivered.
Lead Consultant, Digital Marketing
Tim Happ
Results-driven Marketing Technology Leader and Solutions Architect with over 20 years of experience at the intersection of data engineering, IT strategy, and marketing operations. S
Lead Consultant, Marketing Operations
Karl Renelt
Karl is a seasoned demand generation and performance marketing executive with a proven track record of scaling revenue and tightening full-funnel acquisition systems (p. 1). His background spans across paid media, SEO, and CRMs, bringing needed structure and predictable business outcomes to high-growth environments
Lead Consultant, Marketing Strategy and Operations
Karen Lam
Karen is an expert digital operator and organizational connector specializing in cross-functional strategic alignment during rapid transformation initiatives (pp. 3-4). Her extensive global career includes scaling technology-led ventures in Asia and advising early-stage companies navigating complex digital change
Advisory Consultant, Experience
Alex Kooluris
Alex is an elite digital transformation leader with a distinguished career overseeing global customer engagement marketing and technology expansion for multinational giants like Pepsi. He possesses proven C-suite leadership capabilities, notably collaborating directly with top global chairmen and CEOs to align corporate technology with large-scale digital marketing goals.
Advisory Consultant, Architecture
Craig Howard
Craig is a recognized thought leader and solutions architect with over two decades of experience driving multi-channel customer experience and digital transformation initiatives. He possesses deep expertise across database design, business intelligence, and data warehousing, enabling global organizations to successfully implement complex, data-driven marketing strategies.
Vice President, Customer Delivery
Herman Learmond-Criqui
Herman is a premier technology executive with 25 years of enterprise experience, including high-impact leadership roles as a Technical Account Director at Microsoft and Adobe. He specializes in driving digital transformations and translating complex technical concepts into clear, executive strategies that protect and scale multi-million-dollar revenue streams.
Advisory Consultant, Adobe Solutions
Sean hanck
With a background built through years of consulting from KPMG and Deloitte, Sean is an elite digital solutions specialist and trusted Adobe Experience Manager (AEM) partner with a proven track record of delivering enterprise-grade content management systems for Fortune 500 companies. He excels at guiding global enterprises through complex AEM migrations, building certified developer teams, and integrating deep Adobe Experience Cloud solutions to maximize corporate marketing ROI.
Advisory Consultant, Adobe Solutions
Matt Ravlich
Matt is a prominent digital analytics and marketing technology executive who has spent over a decade leading enterprise data implementation initiatives for top-tier global brands including Nike, Yahoo!, and Bank of America. He specializes in preparing robust enterprise data foundations, optimizing data layers, taxonomy, and governance configurations to successfully unlock advanced corporate AI capabilities.
Digital Program Management Practice Lead
Christa Imbriale
Christa is a veteran digital marketing and product leader with over a decade of experience driving e-commerce growth and enhancing user experiences (p. 2). She has held major executive leadership roles at top-tier global brands, including Victoria's Secret and Estée Lauder
Advisory Consultant, All Things Marketing Data
John Rubino
John is an experienced business development specialist and strategic consultant with deep expertise in customer retention, direct marketing, and large-scale database optimization. Leveraging a distinguished career that includes driving high-revenue growth and complex lead-generation solutions for market leaders like Experian and General Electric, he excels at translating analytical insights into innovative business strategies.
Advisory Consultant, Adobe Architecture
Taylor Bastien
Taylor is a premier technical architect, senior developer, and strategic advisor with over 20 years of rewarding global consulting experience (pp. 2-3). He has successfully led and delivered high-stakes projects for elite clients across mass media, finance, high tech, and government sectors
Advisory Consultant, MarTech
Todd Frech
Todd is a seasoned senior technology executive with vast expertise in enterprise architecture, technology strategy, and large-scale transformation management (p. 4). He is a driven, empathetic leader adept at communicating complex technical strategies directly with C-level executives
Advisory Consultant, Experience Design
Keefe Lee
Keefe is a veteran brand strategist with 20 years of experience advising senior leaders on positioning, go-to-market roadmaps, and customer experiences (p. 5). He specializes in turning highly complex, ambiguous business problems into clear strategies while building practice teams from the ground up